1) You may have a heavy build-up on the surface of your skin from makeup, or other products you put on your skin that have a waxy base, or silicones in them. It may take several treatments for the product to work its way thru the build-up.
2) You may be massaging too much product, or not enough product, into your skin. Remember, at some point the cream base must become absorbed for the microdermabrasion process to occur.
3) You may be adding too much water to your fingertips or face. At some point the cream base must become absorbed, if you continue to add moisture this will not occur.

It is no longer necessary to do a lengthy microdermabrasion treatment. Epidermx II^TM is designed for daily use! You will have superior results by using Epidermx II^TM once a day as a gentle mini-massage^TM. Old "treatments" pull and stretch, and can traumatize the skin, why do you want to do that! Wouldn't you rather have a quick, easy, method of use that delivers dramatic safe results fast! No other manual microdermabrasion cream product on the market, including my old Epidermx^TM can do this, only Epidermx II^TM!

As I said, with EpidermxII^TM you will have far superior results not using this old, traumatic method!

I have very large pores and heavy scarring, how can I get the best results?
First of all, realize that you know your skin. Secondly, EpidermxII^TM has a natural drying effect on its own due to the astringest properties of the crystals. If you notice your skin becoming too dry, you are over-doing it! Cut back on your usage. Some people with heavy scarring find they do best using the product as a mini-massage^TM in the morning and evening. This is not an overnight fix. Be patient. If you are consistent in your routine, you will see results! We receive hundreds of testimonials from people with scarring so severe they were embarrassed to go outside,people with scars from cancer treatments, people with scars from acne, stretch marks, just about everything. Realize that not every product works for everyone. This product has helped thousands of people; we believe you will see results as well. If you wish to use EpidermxII^TM in the shower, do your mini-massage^TM before you get into the shower, and then rinse. Pore sizes once enlarged will remain the same, being conical in shape, as you shave off the outer layers, the "largeness" appears smaller and we can "shrink" the size with natural astringents. The result is a smoother, more finely pored appearance.

I have pigment problems will this help?
Recognize that most hyperpigmentation problems contain an element of hormonal issues, for men as well. EpidermxII^TM removes the surface layers of skin. This is why there is an improvement with hyperpigmentation and microdermabrasion. The hormonal element is increased with sun exposure. You may see results, go out in the sun and see an increase in the pigment and think the product isn't working. The real issue is the product is working, you are just creating more pigment changes by the sun exposure. Scarring of the deeper dermal layers cannot be removed from microdermabrasion.

I have acne, how should I use EpidermxII^TM?
I developed Epidermx^TM for my family! I was having hormonal acne issues and two of my children were having acne issues, their father is an MD, grandfather is a Dermatologist, and I am a RN. Nothing Dad or Grandpa prescribed for their acne worked as well as EpidermxII^TM. I started to use my product while they were at a band camp for 2 weeks , much to their horror when they returned, my skin was clear! Since 2000, they still use it daily, even my son. Excluding the occasional breakout, they have pretty much been acne free. One of my daughters uses it alone to wash her face with twice a day; although I must add, she is becoming addicted to the Triple Lavender Face Foam^TM! EpidermxII^TM contains ingredients that have a sanitizing effect on the skin. We want the ingredients in the product to remain on the skin. It also removes dead skin cells and debris that clogs pores. You will find the best results when you use it atleast once a day. Remember that acne has many facets to it. One of which is hormonal. Don't be discouraged if you get great results and then all of a sudden you are breaking out. It may be completely unrelated to the EpidermxII^TM.

I have blackheads, will EpidermxII^TM help?
EpidermxII^TM removes the surface layers of skin. Often times people will be surprised as their blackheads seem to come to the surface and "pop" out as the layers of skin are removed. It also helps to prevent blackheads as it removes the debris that helps to cause them.

I have Rosacea, and have heard that it has helped many people.
According to Dermatologist, Charles Merwin MD, Rosacea is thought to be caused by Demodex Folliculorum. This is a mite that lives in the sebaceous glands of the skin. Everyone has this mite. For some reason, people with Rosacea have an over abundance of them. Their excretions irritate, and infect the area leading to the stages of Rosacea. This is why many Dermatologists treat Rosacea with Sulfa creams and preparations. The effects of EpidermxII^TMon people with Rosacea and other skin disorders was a surprise! Some people with Rosacea have dry sensitive skin; others heavy oily skin. Using Epidermx II^TM daily helps to sanitize your skin, if you have highly sensitive Rosacea, you may do a 2-3 second mini-massage^TM a day, or every other day. Naturdermx^TM, with its soothing grape seed and sunflower, in particular is an outstanding product for you.

I have Stretch Marks, have people had results with EpidermxII^TM?
Have you seen our stretch mark before and after photos, and our testimonials? Over the last 10 years, we have had many success stories with scars and stretch marks. People tell us that the stretch marks seem to fade into the outside skin tone. They basically massage a treatment into the stretch mark daily, working up to 1-3 minutes mini-massage^TM then rinsing the product off. Chrysalyx^TM is a powerful addition as it is an antioxidant firming moisturizer, you will see this in our Stretch Mark Buster package^TM.

It seems like some of my pores are shrinking and some are getting larger!
I had the same thing happen to me, until I realized what was going on!! I was massaging some areas more thoroughly than others. I just had to slow down and pay attention to how long I was doing a mini-massage^TM on each area. Pore sizes once enlarged will remain the same, being conical in shape, as you shave off the outer layers, the "largeness" appears smaller and we can "shrink" the size with natural astringents. The result is a smoother, more finely pored appearance.

I use Retin-A, or Differin can I use EpidermxII^TM?
We recommend that you always consult with your physician. If you are going to use Retin-A, make sure you use it at the opposite time of the day as the EpidermxII^TM. We have many people who use the two successfully in combination.

I have many allergies or sensitive skin, can I use EpidermxII^TM?
The only adverse reactions we have had over the last 10 years has been people who have been allergic to corundum crystal. We have had 10 returns in 10 years, 99% of them were allergic responses. The NaturDerm product line was developed for people with sensitive skin. It is one of the purest product lines available, and even rarer are the silicone-free products. If you have allergies to known ingredients in our product line, we do not recommend you consult with your health care professional and do use the product.

Can I use EpidermxII^TM at the same time as glycolic acid products?
We recommend that you always consult with your physician. We recommend that you use EpidermxII^TM at the opposite time of the day and we do not recommend you use acid based products after using EpidermxII^TM.

What kind of results can I expect?
If you use EpidermxII^TM daily, you will go thru about a jar every 6-8 weeks. Each time you use EpidermxII^TM you will notice something different. First you should notice a difference in the tone, texture and clarity of the skin. Using it nightly, after the first week you should see the beginning of a firmness. Over 4-6 months many people write to tell us they begin to see actual lifting and the minimizing of surface lines. For acne and oily skin you should notice the decrease in oil very quickly. I love to do a longer mini-massage of 40-60 seconds 2-3 times a week, and then really work in my Chrysalyx^TM and Naturdermx^TM, my face is nice and tight the next day or two, no more saggy skin!

There are alot of microdermabrasion creams on the market, how is EpidermxII^TM different?
When I began the development of my product in 2000, I predicted that there would not be any company producing skin care products that would not have a microdermabrasion product in their product line. That is how effective these products are on the skin. Epidermx^TM was the first natural based manual microdermabrasion cream. Many companies have copied our ingredient list. Try them, they pale in comparison. Noone can ever copy a product. Why? You don't know where someone is getting there ingredients from, and the method of production. NaturDerm is one of very few silicone and paraben free anti-aging product lines in the world, and the only hydrophilic balanced^TM. Hydrophilic balanced^TM products are more expensive to produce, and it is one of the unique features of our products. The second factor is the Corundum Crystal itself, most of the Corundum on the market is actually a synthetic lab production from Bauxite and is far too soft to impact the skin. The third, most of them use cheap ingredients, many that clog the skin. You'll see the difference in the performance. When you use microdermabrasion cream you are removing the surface layers of skin and depositing the ingredients in the product down deep into the skin. You really can have a profound effect on your skin! Companies copy our products all of the time. A product can have the same ingredient list, it will not be the same product, nor will it perform the same. If you find products with like ingredients, test them, you'll find this to be true. There are information pages in the store pages that go into detail.

I was the first person, over a decade ago to recommend the use of Corundum Crystal products on moist skin, which has multiple benefits. Aside from hydration, and a decreased surface tension to further reduce inflammation, MIT physicist Richard Wachsman PhD taught me that Corundum is a natural crystal that contains inclusion pockets. He explained, that on the molecular level these pockets contain molecules of hydrogen and oxygen, H⁺ and O₂, and when you put Epidermx II^TM on your face, the H⁺ and O₂ molecules in the water, and the molecules within the crystals create a magnetic state, vibrate and flatten the skin.Water, through its molecular components of H⁺ and O₂, act as a catalyst. As a result, water (moist skin) activates and enhances performance.^TM This information is often copied, now you know the whole story! I always recommend misting the face with bottled water before using all products to maximize the scientific properties of the ingredients at the molecular level.

Please be aware, only NaturDerm has the original Epidermx^TM. I am the developer of Epidermx^TM, EpidermxII^TM is still the original product produced to my specifications. Only EpidermxII^TM performs! Try a few brands, we encourage you to do so. We know you'll be back to see us again! Nothing still smells as good, nothing still works as well^TM!

How do I use EpidermxII^TM?
There is a cumulative effect that occurs with regular usage.
EpidermxII^TM is most effective if used nightly as a mini-massage^TM for 10-20 seconds.

Once a day - usually at night:
Wash your face and rinse. While skin is still moist , take a small amount of EpidermxII^TM and gently massage the face in a circular motion, as if you were re-washing your face, rinse, pat dry. Do this as part of your nightly routine, perhaps one night 10 seconds, the next 15 seconds. Keep it simple. If you have areas where you tend to break out, or have fine lines or pigment changes, you may want to work those areas longer.

It is no longer necessary to do a lengthy microdermabrasion treatment. Epidermx II^TM is designed for daily use! You will have superior results by using Epidermx II^TM once a day as a gentle mini-massage^TM. Old "treatments" pull and stretch, and can traumatize the skin, why do you want to do that! Wouldn't you rather have a quick, easy, method of use that delivers dramatic safe results fast! No other manual microdermabrasion cream product on the market, including my old Epidermx^TM can do this, only Epidermx II^TM!

We cannot emphasize enough that the magic of this product is seen with daily use!

How do I use EpidermxII^TM and Chrysalyx^TM?
AM:
1) Wash your face and rinse.
2) While skin is still moist , pump a bead of Chrysalyx^TM and massage into skin until product is absorbed. Massage over entire face, including eye area and neck.
PM:
1) Wash your face and rinse.
2) While skin is still moist , take a small amount of EpidermxII^TM and gently massage the face in a circular motion - as if you were re-washing your face, rinse, pat dry. Do this as part of your nightly routine, perhaps one night 10 seconds, the next 15 seconds. Keep it simple. If you have areas where you tend to break out, or have fine lines or pigment changes, you may want to work those areas longer.
3) Apply one pump of Chrysalyx^TM and massage into skin until product is absorbed.
Massage over entire face, including eye area and neck.

When I use my Chrysalyx^TM, I put one pump on one finger, and then I smoosh my fingers together and it is enough for my entire face, eyes and neck! These are very concentrated products. We always recommend people mist their face first with bottled water, as this one step makes all products perform better at the molecular level, and you get hydration! I get 2 months use out of my Chrysalyx^TM.

This is probably the simplest, most streamlined, multi-functional product line you will find - we designed it this way - it is what our customers asked for more than anything else!

How do I use the Stretch Mark/Scar Buster^TM Package?
Once a day - usually at night:
1) Wash the area and rinse.
2) While skin is still moist , take a small amount of EpidermxII^TM and gently massage the area in a circular motion, rinse, pat dry. Do this as daily for one minute, working up to 2-3 minutes per day. When the cream base absorbs you may re-wet your fingers to re-activate the crystals and begin massaging again. Keep it simple. Some work up to twice a day over time. Rinse the EpidermxII^TM and pat dry.
3) Apply one pump of Chrysalyx^TM and massage until product is absorbed. May be applied in am as well.
It is always a good idea to take a before photo, you will be surprised how quickly you forget! Folks tell us they notice the stretch marks tend to fade into the normal skin tone.

Please remember that our customers who have had great results did so over time, this is not a quick fix! Some scars and stretch marks can only be removed by a medical doctor. You cannot tell the depth of a scar or stretch mark by looking at it.

How do I use the Transformaxion System^TM (Triple Lavender Face Foam^TM EpidermxII^TM Chrysalyx^TM and Naturdermx^TM) or the Mini-Lift System^TM (EpidermxII^TM Chrysalyx^TM and Naturdermx^TM)

AM:
1) Wash your face and rinse.
2) Mist face with bottled water, massage one pump of Chrysalyx^TM into the skin until product is absorbed. Massage one pump of Naturdermx^TM into the skin until product is absorbed.
Chrysalyx^TM and Naturdermx^TM may be massaged in together, massage over entire face, including eye area and neck.

PM:
1) Wash your face and rinse.
2) While skin is still moist , take a small amount of EpidermxII^TM and gently massage the face in a circular motion - as if you were re-washing your face, rinse, pat dry. Do this as part of your nightly routine, perhaps one night 10 seconds, the next 15 seconds. Keep it simple. If you have areas where you tend to break out, or have fine lines or pigment changes, you may want to work those areas longer.
3) Mist face with bottled water, massage one pump of Chrysalyx^TM into the skin until product is absorbed. Massage one pump of Naturdermx^TM into the skin until product is absorbed.
Chrysalyx^TM and Naturdermx^TM may be massaged in together, massage over entire face, including eye area and neck.


When I use my Chrysalyx^TM and Naturdermx^TM, I put one bead size amount on one finger, and then I smoosh my fingers together and one bead is enough for my entire face, eyes and neck! These are very concentrated products. We always recommend people mist their face first with bottled water, as this one step makes all products perform better at the molecular level, and you get hydration! I get 2 months use out of my Chrysalyx^TM and Naturdermx^TM.

This is probably the simplest, most streamlined, multi-functional product line you will find - we designed it this way - it is what our customers asked for more than anything else!

No toners are necessary - for most of our customers - twice a day and less than 2 minutes is all it takes for the most advanced anti-aging skin care available!

Please note: Our pumps are piston driven pumps. Pump products may require priming upon initial use, or on occasion an air lock may develop, which will require you to re-prime the pump, you may notice this as product sputtering or not coming out of the pump. To re-prime just tighten the cap, place your finger over the unit opening (to re-create a vacuum) and pump 10 times, or so, and it usually all set. If you unscrew the cap you must re-prime the pump. The pumps prevent product contamination. On occasion, there may be an air pocket, just pump multiple times on the cap until it is removed. Just call us if you have a problem, they are rare!

People who have rosacea have written to us and told us they like to use:
Rosacea with oily skin/heavy skin build-up: Triple Lavender Face Foam^TM , EpidermxII^TM and Naturdermx^TM

Rosacea with dry or sensitive skin: Triple Lavender Face Foam^TM EpidermxII ^TM Naturdermx^TM
Those with sensitive skin tell us they do well with a very quick 2-5 second mini-massage of EpidermxII^TM daily or every other day.

People who have psoriasis, scleroderma and other sensitive skin conditions have written to us and told us they like to use:
Triple Lavender Face Foam^TM EpidermxII^TM Naturdermx^TM
Those with sensitive skin tell us they do well with a very quick 5-10 second mini-massage^TM of EpidermxII^TM daily or every other day.

People who have oily and problem skin have written to us and told us they like to use:
Triple Lavender Face Foam^TM EpidermxII^TM Naturdermx^TM . People with oily skin may also massage the Triple Lavender Face Foam^TM into their skin, wait 1-3 minutes and then rinse.

People who have acne have written to us and told us they like to use:
Triple Lavender Face Foam^TM EpidermxII^TM Naturdermx^TM . People with oily skin may also massage the Triple Lavender Face Foam^TM into their skin, wait 1-3 minutes and then rinse.

People who have acne scarring have written to us and told us they like to use:
Triple Lavender Face Foam^TM EpidermxII^TM Chrysalyx^TM . Naturdermx^TM has been helpful as well. People with oily skin may also massage the Triple Lavender Face Foam^TM into their skin, wait 1-3 minutes and then rinse.

People who have combination skin have written to us and told us they like to use:
Triple Lavender Face Foam^TM EpidermxII^TM Chrysalyx^TM Naturdermx^TM

People who have dry/ sensitive skin have written to us and told us they like to use:
Triple Lavender Face Foam^TM Chrysalyx^TM Naturdermx^TM
Those with sensitive skin tell us they do well with a very quick 5-10 second mini-massage^TM of EpidermxII^TM daily or every other day. Naturdermx^TM is very soothing for those with sensitive skin!